How we collect, use and protect information submitted through this website.
Last updated: 30 August 2026
This website is operated by UTD Asia Pte Ltd ("UTD Asia", "we", "us"), a company registered in Singapore with its office at 80 Playfair Road, #02-13C, Singapore 367998. This policy explains what information we collect when you use this website, how we use it, and the choices available to you. It is written to be consistent with Singapore's Personal Data Protection Act 2012 (PDPA).
We collect personal information only when you choose to provide it — principally through the enquiry form on our Contact page. This may include your name, company name, email address, phone number, and the content of your message.
We do not require you to create an account, and we do not collect payment information through this website.
Information submitted through the enquiry form is used solely to respond to your enquiry — for example, to provide a quotation, answer a product question, or arrange delivery. We do not use it for unsolicited marketing, and we do not sell, rent, or trade your personal information to any third party.
Depending on how the enquiry form is configured at the time you use it, your message may be sent either directly to our email inbox or through a third-party form-processing service acting on our behalf. In either case, the information is used only to respond to your enquiry and is not shared beyond that purpose.
This website does not use analytics, advertising, or tracking cookies. The one exception is the map on our Contact page, which is embedded from Google Maps; loading that map may allow Google to set its own cookies or collect data in accordance with Google's own privacy policy, which is outside our control. If you prefer not to interact with the embedded map, our office address is also given in text on the same page.
We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, or misuse, and we retain enquiry information only for as long as reasonably necessary to respond to you and maintain our business records.
Under the PDPA, you may request access to the personal information we hold about you, ask us to correct it, or withdraw your consent to our use of it at any time. To make such a request, contact us using the details below — withdrawing consent may limit our ability to respond to an active enquiry.
Where this website links to Ryobi Limited's own catalogues, manuals, or website, those pages are operated by Ryobi and governed by Ryobi's own privacy practices, not this policy.
We may update this policy from time to time to reflect changes to the website or our practices. The date at the top of this page shows when it was last revised.
Questions about this policy, or requests relating to your personal information, can be sent to us via WhatsApp (+65 9104 6013) or through our Contact page.
Reach out and we'll get back to you directly.
